Home Improvement Customer Experience Pro

Lowe's; Walton (KY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Walton, KY is seeking a Customer Service Associate to welcome customers, help them locate products, and process orders with friendly, professional service. You will assist with merchandise, answer questions, and stock shelves while ensuring a positive shopping experience for every customer.

The role offers flexible schedules, a friendly team environment, and opportunities to learn new trades through Lowe's Track to the Trades program, tuition assistance, and a team-based culture

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail technology

Basic math

Stamina

Lifting 25lbs

Tools

Smartphones

Tablets

Job description

Lowe's in Walton, KY is seeking a Customer Service Associate to welcome customers, help them locate products, and process orders with friendly, professional service. You will assist with merchandise, answer questions, and stock shelves while ensuring a positive shopping experience for every customer.

The role offers flexible schedules, a friendly team environment, and opportunities to learn new trades through Lowe's Track to the Trades program, tuition assistance, and a team-based culture