Front End Customer Service Associate

Lowe's Companies, Inc.; Highland Heights (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Kentucky to welcome customers, help them find products, and ensure a smooth shopping experience. You will engage with customers, answer questions, and process orders while maintaining merchandise and store standards.

The role emphasizes friendly service, basic computer use, and the ability to lift items as part of daily duties, with potential department assignments based on staffing needs.

Qualifications

• 6 months of computer experience including input, access, modify or output information.
• 6 months experience with common retail technology such as smartphones and tablets.
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and perform job duties.
• Able to lift 25 lbs unaided or with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock and replenish shelves to keep products available.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise in your department per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina & standing

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Kentucky to welcome customers, help them find products, and ensure a smooth shopping experience. You will engage with customers, answer questions, and process orders while maintaining merchandise and store standards.

The role emphasizes friendly service, basic computer use, and the ability to lift items as part of daily duties, with potential department assignments based on staffing needs.