Home Improvement Customer Service Pro | Flexible Schedule

Lowe's; Cincinnati (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Job summary

Lowe's in Cincinnati is seeking a Customer Service Associate to warmly welcome customers, assist with finding products, and ensure a smooth shopping experience. The role involves helping with product selection, basic stocking, and processing orders, with opportunities to train across store departments.

The position emphasizes friendly customer service, ability to stand for long periods, and lifting up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Bi-lingual skills

Job description

Lowe's in Cincinnati is seeking a Customer Service Associate to warmly welcome customers, assist with finding products, and ensure a smooth shopping experience. The role involves helping with product selection, basic stocking, and processing orders, with opportunities to train across store departments.

The position emphasizes friendly customer service, ability to stand for long periods, and lifting up to 25 pounds.