Customer Service & Home Improvement Advocate

Lowe's Companies, Inc.; Lexington (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount (10%)

Job summary

Lowe's Companies, Inc. in Lexington, KY is seeking a Customer Service Associate to greet customers and help them find the right home improvement products and services. You’ll engage daily with shoppers, answer questions, and ensure a smooth shopping experience.

You may help locate merchandise, stock shelves, and process orders, with opportunities to cross-train in other departments to deliver outstanding service. This role supports a welcoming store environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Retail technology

Basic math

Tools

Smartphones

Tablets

POS systems

Job description

Lowe's Companies, Inc. in Lexington, KY is seeking a Customer Service Associate to greet customers and help them find the right home improvement products and services. You’ll engage daily with shoppers, answer questions, and ensure a smooth shopping experience.

You may help locate merchandise, stock shelves, and process orders, with opportunities to cross-train in other departments to deliver outstanding service. This role supports a welcoming store environment.