Home Improvement Customer Care Specialist — Flexible Hours

Lowe's Companies, Inc.; Fairview Heights (IL); On-site; USD 2,066,000 - 2,204,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Fairview Heights, IL seeks a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service for home improvement needs. You may assist across departments and learn store processes to deliver outstanding shopping experiences.

This role emphasizes customer care, basic tech usage, and teamwork. We offer flexible schedules, health insurance options, and employee discounts, plus opportunities to grow with Lowe's.

Qualifications

• Basic computer skills and data entry.
• Experience with retail tech (phones/tablets).
• Able to perform basic arithmetic.
• Able to stand, sit, and lift up to 25 lbs.

Responsibilities

• Greet customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas of the store to support service quality.
• Prepare merchandise in department based on customer needs (e.g., tint/mix paint, cut and thread pipes).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina

Lifting ability

Job description

Lowe's Companies, Inc. in Fairview Heights, IL seeks a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service for home improvement needs. You may assist across departments and learn store processes to deliver outstanding shopping experiences.

This role emphasizes customer care, basic tech usage, and teamwork. We offer flexible schedules, health insurance options, and employee discounts, plus opportunities to grow with Lowe's.