Home Improvement Customer Service Specialist Flexible Hours

Lowe's Companies, Inc.; Sikeston (MO); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring for a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with shoppers, answer questions, and ensure customer satisfaction throughout the day in a store setting.

Responsibilities include locating merchandise, stocking shelves, processing orders, and collaborating with teams to deliver top-notch service. Some departments include Appliances, Hardware, Paint, and more; flexible scheduling may apply.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail technology

Reading and arithmetic

Prolonged standing

Lifting 25 lbs

Job description

Lowe's is hiring for a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with shoppers, answer questions, and ensure customer satisfaction throughout the day in a store setting.

Responsibilities include locating merchandise, stocking shelves, processing orders, and collaborating with teams to deliver top-notch service. Some departments include Appliances, Hardware, Paint, and more; flexible scheduling may apply.