Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Albany (OR); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

Associates 10% discount

Track to the Trades program

Job summary

Lowe's is seeking a part-time Customer Service Associate to help customers with home improvement needs at our Albany, Oregon location. You will greet shoppers, assist with product selection, and ensure a positive shopping experience.

Responsibilities include answering questions, stocking merchandise, processing orders, and sometimes assisting in other departments. Benefits include health options, tuition assistance, and employee discounts.

Qualifications

• Experience using a computer and basic software.
• Familiarity with retail technology such as smartphones and tablets.
• Ability to perform basic arithmetic and work while standing for extended periods.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for timely fulfillment.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise per customer needs (e.g., paint, hardware, fixtures).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Mobility/standing

Lifting 25 lbs

Job description

Lowe's is seeking a part-time Customer Service Associate to help customers with home improvement needs at our Albany, Oregon location. You will greet shoppers, assist with product selection, and ensure a positive shopping experience.

Responsibilities include answering questions, stocking merchandise, processing orders, and sometimes assisting in other departments. Benefits include health options, tuition assistance, and employee discounts.