Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Keizer (OR); Hybrid; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Oregon. You will welcome customers, help them find products, and deliver friendly service across departments as needed.

Day-to-day includes assisting with merchandise, stocking, processing orders, and supporting various store teams to ensure customers have a smooth shopping experience. This role supports flexibility in scheduling and may involve bilingual capabilities where applicable.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Arithmetic

Physical stamina

Heavy lifting 25+ lbs

Job description

Lowe’s is hiring a Customer Service Associate in Oregon. You will welcome customers, help them find products, and deliver friendly service across departments as needed.

Day-to-day includes assisting with merchandise, stocking, processing orders, and supporting various store teams to ensure customers have a smooth shopping experience. This role supports flexibility in scheduling and may involve bilingual capabilities where applicable.