Home Improvement Concierge — Customer Service Pro

Lowe's Companies, Inc.; Scarborough (ME); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Scarborough, ME. You will welcome customers, help them find products, and assist with home improvement needs, delivering friendly, professional service throughout the day.

This part-time role offers flexible scheduling and access to benefits, including health insurance, tuition assistance, a company‑matching 401(k), and associate discounts. You’ll gain hands-on experience across store operations while supporting teammates and customers.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech (smartphones/tablets)

Math basics

Prolonged standing/physical stamina

Lifting up to 25 lbs

Tools

Retail POS systems

Job description

Lowe's is seeking a Customer Service Associate in Scarborough, ME. You will welcome customers, help them find products, and assist with home improvement needs, delivering friendly, professional service throughout the day.

This part-time role offers flexible scheduling and access to benefits, including health insurance, tuition assistance, a company‑matching 401(k), and associate discounts. You’ll gain hands-on experience across store operations while supporting teammates and customers.