Home Improvement Customer Service Pro

Lowe's; Brunswick (ME); Vor Ort; USD 22.000 - 25.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s is hiring a Customer Service Associate at our Brunswick, ME location. The role focuses on welcoming customers, helping them find products, answering questions, and delivering friendly service throughout the shopping experience.

The position is part-time with opportunities for growth and access to benefits such as health insurance options, tuition assistance, a company 401(k) with matching, and employee discounts. Training and development are emphasized to advance in store operations.

Qualifikationen

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Communication

Bi-lingual

Computer basics

Tools

Retail technology devices

Jobbeschreibung

Lowe’s is hiring a Customer Service Associate at our Brunswick, ME location. The role focuses on welcoming customers, helping them find products, answering questions, and delivering friendly service throughout the shopping experience.

The position is part-time with opportunities for growth and access to benefits such as health insurance options, tuition assistance, a company 401(k) with matching, and employee discounts. Training and development are emphasized to advance in store operations.