Home Improvement Sales & Service Pro

Lowe's; Federal Way (WA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to help customers with home improvement needs, guide them through shopping, and ensure merchandise is available and well-presented. The role covers multiple departments and includes flexible scheduling, with a focus on friendly, helpful service.

The position includes opportunities for growth, training, and access to benefits such as health insurance, tuition assistance, and a 401(k) plan.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bilingual skills preferred in some roles

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Basic math

Physical stamina

Lifts 25 lbs

Bilingual skills

Tools

Smartphones & tablets

Job description

Lowe’s is hiring a Customer Service Associate to help customers with home improvement needs, guide them through shopping, and ensure merchandise is available and well-presented. The role covers multiple departments and includes flexible scheduling, with a focus on friendly, helpful service.

The position includes opportunities for growth, training, and access to benefits such as health insurance, tuition assistance, and a 401(k) plan.