Home Improvement Concierge — Customer Service

Lowe's Companies, Inc.; Columbus (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) and ESPP

Associate Discount 10%

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to greet customers, help them find the right products, and deliver friendly, knowledgeable service throughout the store. The role involves assisting with merchandise, answering questions, supporting various departments, and ensuring customers leave satisfied with their home improvement purchases.

You’ll collaborate with teammates, follow safety procedures, and contribute to a welcoming store environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (phones/tablets)
• Reading, writing, and performing basic arithmetic
• Ability to perform duties that may require prolonged standing/sitting
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service
• Assist customers with locating and handling merchandise
• Restock merchandise by identifying empty spaces and replenishing supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other areas to improve customer service
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic math skills

Physical stamina

Lifting 25 lbs

Job description

Lowe’s is seeking a Customer Service Associate to greet customers, help them find the right products, and deliver friendly, knowledgeable service throughout the store. The role involves assisting with merchandise, answering questions, supporting various departments, and ensuring customers leave satisfied with their home improvement purchases.

You’ll collaborate with teammates, follow safety procedures, and contribute to a welcoming store environment.