Home Health Scheduling Specialist — Impactful Coordination

Alpha Home Health and Hospice; Everett (WA); Presencial; USD 33.000 - 41.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

401(k) plan

Paid time off

Life insurance

Tuition reimbursement

Referral bonus

HSA/FSA

EAP

Emergency fund

Voluntary plans

Collaborative team

Resumo da vaga

Alpha Home Health & Hospice in Everett, WA is seeking an experienced, full-time Home Health Scheduling Coordinator for an in-office role. The position runs Monday through Friday, 8:30 am to 5 pm, with a focus on optimizing staffing, coordinating care, and delivering excellent patient service.

The ideal candidate has 1–2 years of medical scheduling experience, preferably in home health or hospice, and proficient use of Home Care Home Base.

Qualificações

• 1–2 years scheduling experience in medical field.
• Preference for home health and/or hospice experience.
• Proactive customer service mindset and teamwork.
• Ability to multi-task in a fast-paced office.
• Strong verbal and written communication.

Responsabilidades

• Mon–Fri, 8:30am–5:00pm in-office scheduling.
• Manage staffing, scheduling, and productivity levels.
• Coordinate with contract, clinical, and office staff.
• Serve as primary contact for inbound calls and inquiries.
• Deliver excellent customer service to patients and referral sources.
• Maintain daily workflow and regulatory compliance.
• Assist intake and provide administrative support across departments.
• Communicate care expectations clearly and professionally.
• Enforce deadlines and schedule updates, and cross-train in related tasks.

Conhecimentos

Scheduling

Home health

Customer service

Multi-tasking

Communication

Ferramentas

Home Care Home Base

Descrição da vaga

Alpha Home Health & Hospice in Everett, WA is seeking an experienced, full-time Home Health Scheduling Coordinator for an in-office role. The position runs Monday through Friday, 8:30 am to 5 pm, with a focus on optimizing staffing, coordinating care, and delivering excellent patient service.

The ideal candidate has 1–2 years of medical scheduling experience, preferably in home health or hospice, and proficient use of Home Care Home Base.