Home Health Scheduler & Care Coordination Specialist

Aveanna Healthcare; Hardeeville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision, and Life ins.

401(k) with company match

Paid holidays & vacation

Tuition reimbursement

CEUs for nurses

Employee Assistance Program

Employee Stock Purchase Plan

Job summary

Aveanna Healthcare is seeking a Home Health Scheduler to provide high-level customer service from intake to discharge in our Home Health office. The role includes confirming patient information, scheduling discipline visits, and coordinating with care teams to ensure smooth patient flow.

The ideal candidate has a minimum of 2 years of related experience, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining professionalism and compliance

Qualifications

• High school diploma or GED required; LPN preferred.
• Minimum of 2 years related experience.
• Experience with HCHB a plus.
• Proficient in Microsoft Outlook, Word and Excel.
• Proven ability to manage in a high call volume environment with accuracy and efficiency.
• Demonstrated ability to prioritize multiple tasks to meet deadlines; collaborate with other departments.

Responsibilities

• Contacts patients to advise them of the order placed and confirm demographic information; communicate financial responsibilities.
• Schedule discipline visits and collaborate with staff providing patient care.
• Communicate with community healthcare providers to assist in patient care.
• Demonstrate professional etiquette and courtesy when interfacing with customers.
• Comply with all regulatory compliance areas, policies and procedures.

Skills

Customer service

Communication

Prioritization

Collaboration

Call handling

Education

High school diploma or GED

LPN preferred

Tools

Outlook

Word

Excel

HCHB

Job description

Aveanna Healthcare is seeking a Home Health Scheduler to provide high-level customer service from intake to discharge in our Home Health office. The role includes confirming patient information, scheduling discipline visits, and coordinating with care teams to ensure smooth patient flow.

The ideal candidate has a minimum of 2 years of related experience, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining professionalism and compliance