Home Health Office Coordinator Scheduler Full Time

Aveanna Healthcare; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life ins.

401(k) with Company match

Vacation time, Sick time, Paid Holid.

Tuition reimbursement

CEUs for nurses

Job summary

Aveanna Healthcare is seeking an Office Coordinator for an in-office role Monday through Friday during business hours. The position supports clinical operations and management staff, coordinating scheduling and daily office activities.

The role involves handling calls, correspondence, calendar management, and providing excellent client and employee service while upholding HIPAA and privacy standards in a collaborative environment.

Qualifications

• Proficient with Microsoft Suite.
• Customer service experience.
• Excellent written and verbal communication skills.

Responsibilities

• Oversees scheduling and coordination.
• Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service.
• Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers.
• Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard.
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards.
• Support ongoing operational missions such as branch performance, retention and business growth.
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team.
• Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives.
• Comply with HIPAA and Data Privacy Practices.

Skills

MS Office

Customer service

Written communication

Verbal communication

Job description

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience

Overview

This position is an in office role Monday - Friday during business hours

Position Overview

Homecare is the future of healthcare! Aveanna Healthcare has grown tremendously during the past year, and through a series of exciting acquisitions we’ve expanded the scope of our business into home health and hospice.

Office Coordinator plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.

Essential Job Functions

• Oversees scheduling and coordination.
• Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
• Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
• Support ongoing operational missions such as branch performance, retention and business growth
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPPA and Data Privacy Practices

Requirements

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience

Comprehensive Benefits (Full-time Positions)

Aveanna offers benefits designed to support you inside and outside of work, including:

• Competitive pay
• Medical, Dental, Vision, and Life insurance
• Voluntary Pet Insurance for your fur babies
• 401(k) with Company match
• Vacation time, Sick time, Paid Holidays, and Floating Holidays
• Tuition reimbursement and tuition discounts
• Free continuing education units (CEUs) for nurses
• Employee Assistance Program and Employee Relief Fund
• Employee Stock Purchase Plan

Our Mission

Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to innovation, clinical excellence, and compassionate care—because outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.