Home Health Scheduler & Office Coordinator

Aveanna Healthcare; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life ins.

401(k) with Company match

Vacation time, Sick time, Paid Holid.

Tuition reimbursement

CEUs for nurses

Job summary

Aveanna Healthcare is seeking an Office Coordinator for an in-office role Monday through Friday during business hours. The position supports clinical operations and management staff, coordinating scheduling and daily office activities.

The role involves handling calls, correspondence, calendar management, and providing excellent client and employee service while upholding HIPAA and privacy standards in a collaborative environment.

Qualifications

• Proficient with Microsoft Suite.
• Customer service experience.
• Excellent written and verbal communication skills.

Responsibilities

• Oversees scheduling and coordination.
• Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service.
• Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers.
• Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard.
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards.
• Support ongoing operational missions such as branch performance, retention and business growth.
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team.
• Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives.
• Comply with HIPAA and Data Privacy Practices.

Skills

MS Office

Customer service

Written communication

Verbal communication

Job description

Aveanna Healthcare is seeking an Office Coordinator for an in-office role Monday through Friday during business hours. The position supports clinical operations and management staff, coordinating scheduling and daily office activities.

The role involves handling calls, correspondence, calendar management, and providing excellent client and employee service while upholding HIPAA and privacy standards in a collaborative environment.