Home Health Operations Leader

Energy Jobline ZR; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Priority Home Care Center LLC in Shaker Heights, OH, is seeking a dedicated Home Health Office Manager to serve as the backbone of our operations, ensuring the office runs smoothly so caregivers can focus on patient care.

In this role you will oversee daily administrative operations, manage scheduling, handle billing and compliance, and support HR duties, with a patient-centered, team-driven approach.

Qualifications

• 2+ years of office management or administrative experience in a home health, hospice, or healthcare setting.
• Knowledge of home health regulations, Medicare/Medicaid guidelines, and HIPAA compliance.
• Experience with home health billing, coding, or revenue cycle processes.
• Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.

Responsibilities

• Oversee daily administrative operations of the home health office, ensuring efficient workflow and compliance.
• Manage scheduling, staffing coordination, and caregiver assignments for home health aides and clinical staff.
• Maintain accurate patient records, intake documentation, and electronic health records (EHR).
• Ensure compliance with state, federal, and Medicare/Medicaid regulations for home health agencies.
• Handle billing, insurance verification, and coordination with payors to support revenue cycle management.
• Serve as a point of contact for patients, families, referral sources, and staff inquiries.
• Supervise and support office staff, providing training and performance oversight.
• Assist with HR functions including onboarding, credentialing, and personnel file management.

Skills

Office management

Healthcare administration

Billing/revenue cycle

EHR proficiency

HIPAA compliance

Communication

Team leadership

Education

Associate's or Bachelor's degree in Healthcare Administration or related field

Tools

EHR systems

Microsoft Office Suite

Job description

Priority Home Care Center LLC in Shaker Heights, OH, is seeking a dedicated Home Health Office Manager to serve as the backbone of our operations, ensuring the office runs smoothly so caregivers can focus on patient care.

In this role you will oversee daily administrative operations, manage scheduling, handle billing and compliance, and support HR duties, with a patient-centered, team-driven approach.