Home Health Intake & Insurance Verifier

Rotech Healthcare; Kansas City (MO); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous paid time off

Medical, prescription, dental, and v​i

401(k) plan

Employee discount and recognition

Resumo da oferta

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to manage home healthcare intake and insurance verification.

You will be the first point of contact for patients and referral sources, ensuring accurate intake and coordination of durable medical equipment and respiratory services. Responsibilities include verifying coverage, facilitating documentation, and supporting walk-in patient requests in a fast-paced environment.

Qualificações

• High school diploma or GED preferred.
• Experience in home healthcare, medical billing, or patient intake preferred.
• Background check and drug screen may be required; compliance with credentialing when applicable.

Responsabilidades

• Assist with office operations, monitor supplies, deposits, and batch reporting.
• Coordinate intake and ensure accurate insurance verification for Medicare, Medicaid, and private payers.
• Communicate with patients, caregivers, referral sources and internal teams to ensure timely service.
• Prepare documentation including CMNs, SOPs, invoices, and delivery paperwork.
• Provide tech support for walk-in and retail equipment requests.
• May cover on-call, drive company vehicle, and make home deliveries.

Conhecimentos

Verbal communication

Written communication

Time management

Organizational skills

Multi-tasking

Formação académica

High School Diploma

Healthcare education

Ferramentas

Outlook

Word

Excel

Descrição da oferta de emprego

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to manage home healthcare intake and insurance verification.

You will be the first point of contact for patients and referral sources, ensuring accurate intake and coordination of durable medical equipment and respiratory services. Responsibilities include verifying coverage, facilitating documentation, and supporting walk-in patient requests in a fast-paced environment.