Home Health Intake & Insurance Specialist

Rotech Healthcare Inc.; Denver (CO); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

401(k) plan

Bonus opportunities

Job summary

Rotech Healthcare Inc. seeks a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. Operate in a fast-paced, patient-centered environment and assist with documentation, onboarding, and on-call rotations as needed.

Qualifications

• Experience in home healthcare, medical billing, or insurance verification preferred.
• Ability to work cooperatively with others and handle multiple tasks.
• Excellent verbal and written communication skills in English.

Responsibilities

• Be the first point of contact for patients and referral sources.
• Verify insurance coverage (Medicare, Medicaid, private payers).
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Assist with office operations including deposits, batch reporting, and records management.
• Maintain organized referral logs in compliance with standards.

Skills

Customer service

Insurance verification

Communication

English proficiency

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Rotech Healthcare Inc. seeks a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. Operate in a fast-paced, patient-centered environment and assist with documentation, onboarding, and on-call rotations as needed.