Home Health Intake & Admissions Specialist

Paycom - ATS; Arlington Heights (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits package

Paid training and continuing education

Job summary

Center of Illinois Home Health Care, Inc. in Arlington Heights, IL is seeking a detail-oriented Home Health Intake Coordinator to join our team.

The role manages referrals, verifies insurance, handles authorizations, and coordinates admissions while communicating with patients, families, and providers. The Intake Coordinator acts as a liaison among referral sources, clinicians, and leadership, ensuring accurate records, HIPAA compliance, and smooth patient admissions within a compliant home

Qualifications

• High school diploma or GED required.
• 2+ years of home health intake experience preferred.
• Experience with referrals, insurance verification, or authorizations preferred.
• Knowledge of Medicare/Medicaid and commercial insurance processes preferred.

Responsibilities

• Manage daily patient referral and intake operations.
• Verify insurance eligibility, benefits, and authorizations.
• Coordinate admissions and scheduling of clinical staff.
• Maintain accurate intake records and documentation.
• Build and maintain positive relationships with referral sources.
• Ensure compliance with agency policies and regulatory requirements.
• Assist referral sources with information regarding available services and community resources.
• Track physician orders and obtain signed documentation as required.
• Communicate professionally with patients, families, physicians, referral partners, and team members.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient confidentiality and HIPAA compliance.
• Participate in quality improvement initiatives and agency training programs.
• Provide administrative support to agency leadership as needed.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Computer proficiency

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Center of Illinois Home Health Care, Inc. in Arlington Heights, IL is seeking a detail-oriented Home Health Intake Coordinator to join our team.

The role manages referrals, verifies insurance, handles authorizations, and coordinates admissions while communicating with patients, families, and providers. The Intake Coordinator acts as a liaison among referral sources, clinicians, and leadership, ensuring accurate records, HIPAA compliance, and smooth patient admissions within a compliant home