Home Health Intake Coordinator

Paycom - ATS; Arlington Heights (IL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Paid training and continuing education

Job summary

Center of Illinois Home Health Care, Inc. in Arlington Heights, IL is seeking a Home Health Intake Coordinator to manage referrals, verify insurance benefits, obtain authorizations, and coordinate admissions.

This role acts as the liaison between referral sources, patients, clinicians, and agency leadership. The successful candidate will handle scheduling coordination, maintain accurate intake records, and ensure HIPAA compliance while providing exceptional customer service in a full-time,

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of home health experience preferred.
• Experience with home health intake, referrals, insurance verification, or healthcare administration preferred.

Responsibilities

• Manage daily patient referral and intake operations.
• Verify insurance eligibility, benefits, and authorizations.
• Coordinate admissions and scheduling of clinical staff.
• Maintain accurate intake records and documentation.
• Build and maintain positive relationships with referral sources.
• Ensure compliance with agency policies and regulatory requirements.
• Assist referral sources with information regarding available services and community resources.
• Track physician orders and obtain signed documentation as required.
• Communicate professionally with patients, families, physicians, referral partners, and team members.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient confidentiality and HIPAA compliance.
• Participate in quality improvement initiatives and agency training programs.
• Provide administrative support to agency leadership as needed.

Skills

Customer Service

Communication

Organizational skills

Multitasking

HIPAA compliance

Scheduling coordination

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Job Details: Job Location: Arligton Heights, IL 60005, Position Type: Full Time, Education Level: High School, Salary Range: $20.00 - $24.00 Hourly, Job Shift: Monday-Friday, Center of Illinois Home Health Care, Inc.- Arlington Heights, ILCenter of Illinois Home Healthcare, Inc. is seeking a detail-oriented and customer-focused Home Health Intake Coordinator to join our growing team. The Intake Coordinator plays a vital role in ensuring a smooth and efficient patient admission process by managing referrals, insurance verification, authorizations, scheduling coordination, and communication with referral sources, patients, and healthcare providers.

Position Summary

The Home Health Intake Coordinator is responsible for coordinating all aspects of the patient intake process, including receiving referrals, verifying insurance benefits, obtaining authorizations, maintaining referral relationships, and assisting with patient admissions. This position serves as a key liaison between referral sources, patients, clinicians, and agency leadership.

Responsibilities

• Manage daily patient referral and intake operations.
• Verify insurance eligibility, benefits, and authorizations.
• Coordinate admissions and scheduling of clinical staff.
• Maintain accurate intake records and documentation.
• Build and maintain positive relationships with referral sources.
• Ensure compliance with agency policies and regulatory requirements.
• Assist referral sources with information regarding available services and community resources.
• Track physician orders and obtain signed documentation as required.
• Communicate professionally with patients, families, physicians, referral partners, and team members.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient confidentiality and HIPAA compliance.
• Participate in quality improvement initiatives and agency training programs.
• Provide administrative support to agency leadership as needed.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of home health experience preferred.
• Experience with home health intake, referrals, insurance verification, or healthcare administration preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency with computer systems, Microsoft Office, and electronic medical records.
• Ability to work independently while managing multiple priorities.
• Knowledge of Medicare, Medicaid, and commercial insurance authorization processes is preferred.

What We Offer

• Competitive pay
• Supportive team environment
• Opportunities for professional growth and development
• Paid training and continuing education opportunities
• Full-time benefits package.
• Opportunity to make a meaningful impact in patient care

Schedule

• Full-Time
• Monday through Friday
• On-call participation may be required as part of the administrative team.

Skills Preferred

• Home Health Experience
• Intake & Admissions Coordination
• Insurance Verification
• Prior Authorizations
• Medical Terminology
• Customer Service
• Scheduling Coordination
• HIPAA Compliance
• Electronic Medical Records (EMR)

Job Type: Full-Time

Work Location: In Person