Home Health Field Service Supervisor

Preventive-Measures; Allentown (Lehigh County); On-site; USD 55,000 - 75,000; Full time

Job summary

Preventive Measures Home Health Care (PMHHC) is seeking a Field Service Supervisor to oversee Direct Care Workers and ensure high-quality, compliant home health services in Allentown, PA. You will guide DCWs on the Plan of Care, monitor EVV clock-ins, and support client wellness and referrals.

The role emphasizes training, scheduling, and collaboration across teams to deliver reliable home care while maintaining patient privacy under HIPAA.

Qualifications

• Strong written and verbal communication skills.
• Teamwork orientation and collaboration.
• Able to take and follow through with delegated tasks.
• Proven data analysis and organizational skills.
• Attention to detail and confidentiality per HIPAA laws.

Responsibilities

• Assist with monthly client QA visits and completion of client surveys on caseload.
• Update DCW schedules with Home Care Clients.
• Coordinate Wellness Check-ups for clients and organize visits.
• Fill and cover shifts and manage coverage as needed.
• Track overtime and coordinate with Payroll for approvals.
• Oversee referrals and onboarding of potential clients.
• Manage on-call phone coverage and schedules.
• Assist intake with new clients and link patients to community resources.

Skills

Written & verbal communication

Teamwork

Task follow-through

Data analysis

Organization

Problem solving

MS Office proficiency

Attention to detail

HIPAA/privacy

Tools

Microsoft Office

Job description

Preventive Measures Home Health Care (PMHHC) is seeking a Field Service Supervisor to oversee Direct Care Workers and ensure high-quality, compliant home health services in Allentown, PA. You will guide DCWs on the Plan of Care, monitor EVV clock-ins, and support client wellness and referrals.

The role emphasizes training, scheduling, and collaboration across teams to deliver reliable home care while maintaining patient privacy under HIPAA.