Field Supervisor (Bilingual CNA/HHA/DCW – Eastern PA Region)

Familiar Roads Home Health Care Agency; Allentown (Lehigh County); Hybrid; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and paid time off (PTO)

Ongoing professional development

Sign-on bonus available

Job summary

Familiar Roads Home Health Care Agency is hiring a Bi-Lingual Field Supervisor (English/Spanish) for a field-based role. You will supervise caregivers and ensure compliance with care plans while traveling across Berks, Carbon, Lehigh, Northampton, and Schuylkill Counties.

The role requires CNA, HHA, or DCW certification and supervisory experience. Benefits include bi-weekly pay, mileage reimbursement, and health insurance.

Qualifications

• CNA, HHA, or Direct Care Worker (DCW) certification required.
• Must be bilingual – English and Spanish.
• 1+ year of supervisory or team lead experience preferred.

Responsibilities

• Supervise DCWs, HHAs, and CNAs providing in-home care across the region.
• Conduct regular field visits to observe, coach, and support caregivers.
• Onboard and train new field staff to ensure compliance.

Skills

Bilingual (English/Spanish)

Supervisory experience

Caregiver training

Organizational skills

Education

CNA, HHA, or DCW certification

Job description

Location: Allentown or Reading, PA (Field-Based Role)

Coverage Area: Berks, Carbon, Lehigh, Northampton, and Schuylkill Counties

Compensation: $17.00 – $19.00 per hour (Bi-weekly Pay + Mileage Reimbursement)

Employment Type: Full Time – Hourly

Position Overview

Familiar Roads Home Healthcare is hiring a Bi-Lingual Field Supervisor (English/Spanish) with CNA, HHA, or DCW experience to support our care teams and clients in Berks, Carbon, Lehigh, Northampton, and Schuylkill Counties.

This is a field-based position. The supervisor may reside in any of the listed counties and will travel regularly throughout the region. Base location may be Allentown or Reading, PA, depending on the candidate’s proximity.

You will oversee a team of caregivers, ensure care plan compliance, train staff, and act as a liaison between the field and office teams.

Responsibilities

• Supervise DCWs, HHAs, and CNAs providing in-home care across the region
• Conduct regular field visits to observe, coach, and support caregivers
• Onboard and train new field staff and ensure compliance with state regulations
• Support care coordination, client satisfaction, and shift coverage
• Respond to client concerns, resolve incidents, and maintain accurate documentation
• Collaborate with admin team to manage scheduling and caregiver performance
• Provide coverage in emergencies and participate in on-call rotation as needed

Qualifications

• CNA, HHA, or Direct Care Worker (DCW) certification required
• Must be bilingual – English and Spanish
• 1+ year of supervisory or team lead experience preferred
• Reliable transportation and a valid PA driver’s license
• Comfortable traveling between counties regularly
• CPR certification preferred
• Organized, self-motivated, and committed to high-quality care

Benefits

• $17.00 – $19.00/hour (based on experience)
• Bi-weekly pay
• Mileage reimbursement
• Flexible scheduling
• Health, dental, and vision insurance
• Life insurance and paid time off (PTO)
• Ongoing professional development
• Sign-on bonus available
• Serve clients through UPMC, Keystone First, and PA Health & Wellness

Equal Opportunity Employer

Familiar Roads Home Healthcare is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, respectful environment for all employees, applicants, and clients.