Field Care Supervisor: Client Care & Team Leadership

AmeriBest Home Care; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

AmeriBest Home Care is seeking a Field Supervisor to plan, coordinate, and document non-skilled supervisory visits for clients in Philadelphia and surrounding counties. You will supervise PCAs, perform field evaluations, and mentor field staff to ensure compliance with policies and regulations.

The role requires strong communication, organizational, and driving responsibilities, with a focus on delivering high-quality home care services and maintaining excellent client relationships.

Qualifications

• Must have high school diploma or equivalent.
• CNA or HHA certification preferred.
• At least 1 year of health care experience.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Assess new client needs on admission and develop the initial care plan.
• Confirm care schedule and follow up to ensure quality care.
• Perform in-person/virtual client reassessments and notify supervisor of changes.
• Conduct field observations of PCAs for performance evaluations.
• Assist in closing care gaps and conduct unannounced home visits as needed.
• Communicate client issues to staff and prepare incident reports.
• Maintain positive relationships with clients and demonstrate excellent customer service.
• Update daily schedule in HHAX and complete visits promptly.
• Participate in staff meetings and in-service trainings.
• Assist with special projects as requested.

Skills

Active listening

Staff supervision

Empathy

Interpersonal skills

Team player

Education

High School Diploma

CNA/HHA certification preferred

Associate's degree or equivalent experience preferred

1+ year healthcare experience

Job description

AmeriBest Home Care is seeking a Field Supervisor to plan, coordinate, and document non-skilled supervisory visits for clients in Philadelphia and surrounding counties. You will supervise PCAs, perform field evaluations, and mentor field staff to ensure compliance with policies and regulations.

The role requires strong communication, organizational, and driving responsibilities, with a focus on delivering high-quality home care services and maintaining excellent client relationships.