Healthcare Branch Coordinator: Records & Billing

humana; Cheraw (SC); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement savings plan

Paid time off

Job summary

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing. The role includes coordinating telephone and mail systems, managing supplies, and processing accounts payable. You may handle additional duties based on branch census.

The position requires at least two years in healthcare, one year in home health, and a high school diploma. Strong organization, communication, and customer service skills are essential.

Qualifications

• Must understand issues related to delivery of home health and hospice services and be able to problem solve effectively.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.

Responsibilities

• Prepare patient assessment packets for admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and reprocess unsigned orders as tasks appear.
• Date stamp all received documents and ensure scanning within 24 hours.
• Fax discharge/transfer/episode summaries to physicians as required.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow with the billing team to release claims timely.
• Adhere to HIPAA/Privacy and Compliance programs.

Skills

Customer service

Organization

Communication

Problem solving

Medicare knowledge

Education

High school diploma

Tools

Computers

Job description

CenterWell Home Health is seeking a Branch Coordinator to provide clerical support for branch medical records and billing. The role includes coordinating telephone and mail systems, managing supplies, and processing accounts payable. You may handle additional duties based on branch census.

The position requires at least two years in healthcare, one year in home health, and a high school diploma. Strong organization, communication, and customer service skills are essential.