Branch Operations & Billing Coordinator

Humana Inc; El Paso (TX); On-site; USD 39,000 - 49,000; Full time

Job summary

CenterWell Home Health, affiliated with Humana, seeks a Branch Coordinator to provide clerical support for medical records and billing and to coordinate branch communications and supplies. The role includes preparing patient assessment packets, handling orders, and ensuring timely scanning and transcription tasks.

40 hours per week with a pay range of $39,000–$49,400, reflecting location-based adjustments. Benefits include standard Humana offerings and privacy compliance requirements.

Qualifications

• Must understand issues in home health and hospice delivery.
• Experience delivering high-quality customer service.
• Ability to communicate clearly with referrals, patients, families and staff.

Responsibilities

• Provide clerical support for branch medical records and billing.
• Coordinate telephone and personnel communication systems.
• Manage office supplies, mail, and agency forms.
• Process accounts payable and assist with EOE billing tasks.
• Prepare patient assessment packets (admission, recertification, post-hospital).
• Scan documents within 24 hours and transfer summaries to physicians as needed.

Skills

Home health knowledge

Customer service

Communication skills

Organization

Problem solving

Job description

CenterWell Home Health, affiliated with Humana, seeks a Branch Coordinator to provide clerical support for medical records and billing and to coordinate branch communications and supplies. The role includes preparing patient assessment packets, handling orders, and ensuring timely scanning and transcription tasks.

40 hours per week with a pay range of $39,000–$49,400, reflecting location-based adjustments. Benefits include standard Humana offerings and privacy compliance requirements.