Home Equity Advisor (Consumer Direct)

Enrich Loans; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision plan options

Company-paid life insurance

Employee Assistance Program

Generous PTO and sick time

Job summary

Enrich Loans in Phoenix is seeking a Home Equity Loan Officer to assist customers in accessing their home equity. You will engage directly with clients via phone and email, providing tailored advice on loan products that meet their financial needs.

Ideal candidates should possess strong customer service and communication skills, along with a desire to help clients make informed financial decisions. The role offers a supportive culture, competitive compensation, and a variety of comprehensive benefits from day one.

Qualifications

• Strong customer service, sales, or relationship management experience in mortgage, finance, or real estate.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.

Responsibilities

• Engage with clients to understand their unique financial situations.
• Act as a trusted advisor for home equity loan options.
• Walk customers through the entire loan application process.

Skills

Customer service experience

Sales or relationship management

Excellent communication skills

Organizational abilities

Tech-savvy

Education

NMLS State License

Tools

CRM

POS

LOS

Job description

Enrich Loans in Phoenix is seeking a Home Equity Loan Officer to assist customers in accessing their home equity. You will engage directly with clients via phone and email, providing tailored advice on loan products that meet their financial needs.

Ideal candidates should possess strong customer service and communication skills, along with a desire to help clients make informed financial decisions. The role offers a supportive culture, competitive compensation, and a variety of comprehensive benefits from day one.