Home Design Sales Lead & Customer Experience Champion

Williams-Sonoma, Inc.; Mobile (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Cross-brand career opportunities

Online learning resources

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining needs.

The role emphasizes driving sales, modeling world-class service, and supporting the management team with opening/closing routines and store operations. You will supervise associates, uphold store standards, and ensure visual, replenishment, cleanliness, and safety are maintained during manage-on-duty shifts, while

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Skills

Effective communication

Leadership

Motivation/influence

Retail sales

Job description

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them discover products that fit their entertaining needs.

The role emphasizes driving sales, modeling world-class service, and supporting the management team with opening/closing routines and store operations. You will supervise associates, uphold store standards, and ensure visual, replenishment, cleanliness, and safety are maintained during manage-on-duty shifts, while