Lead Sales & Brand Experience — Home Decor

West Elm; Mill Valley (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits (medical/dental/vision

Career development

Job summary

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life. You will drive sales by sparking connections and creating lasting customer relationships through expert product knowledge and service.

In this role you will support the management team, supervise sales associates, and ensure store standards, visual merchandising, and back-of-house processes meet financial goals while delivering world-class service.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Skills

Effective communication

Organization

Leadership

Motivation/influence

Retail sales experience

Shift supervision

Home design/merchandising

Job description

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life. You will drive sales by sparking connections and creating lasting customer relationships through expert product knowledge and service.

In this role you will support the management team, supervise sales associates, and ensure store standards, visual merchandising, and back-of-house processes meet financial goals while delivering world-class service.