Home Design Sales Lead & Customer Experience Champion

Williams-Sonoma, Inc.; Camarillo (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits (medical, dental and视)

Career opportunities

Online learning resources

Job summary

Williams-Sonoma, Inc. in San Francisco seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them find products that fit their entertaining style.

You will drive sales by connecting with guests and modeling World-Class service at the store level. The role emphasizes effective communication, organization, and leadership, with 1–3 years of retail experience and shift supervision preferred.

Qualifications

• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
• Must be able to perform opening/closing routines, register functions and back office procedures with accuracy.

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts.
• Perform the Selling Captain role, acting as a role model for sales associates in sales and customer service.
• Maintain an environment of fairness and respect aligned with the People First Philosophy.

Skills

Effective communication

Organization

Leadership

Motivation & influence

Retail sales experience

Shift supervision

Home design/visual merchandising

Job description

Williams-Sonoma, Inc. in San Francisco seeks a Lead, Sales (Key Holder) to inspire customers and bring the brand to life by helping them find products that fit their entertaining style.

You will drive sales by connecting with guests and modeling World-Class service at the store level. The role emphasizes effective communication, organization, and leadership, with 1–3 years of retail experience and shift supervision preferred.