Home Design Sales Consultant

Pottery Barn, Inc.; Princeton (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health/dental/vision

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers in-store and guide them to a seamless sale at the cash wrap. You’ll promote ongoing engagement and invite customers to stay connected with our Brand.

Responsibilities include one-on-one consultations, in-home measurements, creating and presenting design plans, staying informed on promotions, and delivering world-class service across gift wrap, registry, orders and deliveries.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within multiple sales channels.
• Experience with design elements and living spaces preferred.
• Ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Coordinate large orders

Design elements experience

Prioritization multitasking

Retail sales experience

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers in-store and guide them to a seamless sale at the cash wrap. You’ll promote ongoing engagement and invite customers to stay connected with our Brand.

Responsibilities include one-on-one consultations, in-home measurements, creating and presenting design plans, staying informed on promotions, and delivering world-class service across gift wrap, registry, orders and deliveries.