Home Design Consultant — In-Store & In-Home

Crate and Barrel; Pasadena (CA); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Crate and Barrel is seeking an in-store Designer to help customers envision possibilities with current home design trends. You will guide clients from whole-home projects to individual accents using digital tools during in-store and in-home consultations to bring designs to life.

You will drive sales and customer engagement by promoting programs, developing design packages to brand standards, and collaborating with store and design teams to support business goals in a fast-paced, team-oriented

Qualifications

• > 1+ years of relevant experience in Furniture Sales or Home Decor Design or retail/customer service
• Experience working one-to-one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Develop new and lasting relationships with customers through networking and clienteling

Skills

Design expertise

Sales & customer engagement

Clienteling / relationship building

2D & 3D floor planning

Design tools proficiency

Excellent communication

Tech affinity (Google suite, iPad)

Tools

Moodboard software

Floor planning software

Google Suite

Job description

Crate and Barrel is seeking an in-store Designer to help customers envision possibilities with current home design trends. You will guide clients from whole-home projects to individual accents using digital tools during in-store and in-home consultations to bring designs to life.

You will drive sales and customer engagement by promoting programs, developing design packages to brand standards, and collaborating with store and design teams to support business goals in a fast-paced, team-oriented