Home Design Consultant & In-Home Sales

Williams-Sonoma, Inc.; Corte Madera (CA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Brand discount

401k plan

Wellness program

Paid vacation

Health/dental/vision insurance

Job summary

Williams-Sonoma, Inc. in Corte Madera, CA is seeking a Design Studio Specialist to inspire customers, close sales at the cash wrap, and foster ongoing engagement with our Brand. You will conduct one-on-one consultations in-store and in-home to design living spaces and drive store sales.

Responsibilities include measuring spaces, presenting design plans, staying informed on promotions, and delivering world-class service across gift wrap, registry, orders, and deliveries.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Complex orders management

Design elements experience

Job description

Williams-Sonoma, Inc. in Corte Madera, CA is seeking a Design Studio Specialist to inspire customers, close sales at the cash wrap, and foster ongoing engagement with our Brand. You will conduct one-on-one consultations in-store and in-home to design living spaces and drive store sales.

Responsibilities include measuring spaces, presenting design plans, staying informed on promotions, and delivering world-class service across gift wrap, registry, orders, and deliveries.