Home Care Team Lead — Supervisor & Growth

Elara Caring; Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Tuition reimbursement

Free continuing education

401(K) with employer match

Paid time off

Pet insurance

Job summary

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Worcester, MA. This full-time, on-site role runs 8:30 AM–5:00 PM, with a salary range of $22–$25 per hour. You will lead a team of caregivers, ensure service delivery, and maintain documentation and compliance.

You will influence branch growth, coordinate with payroll, and ensure alignment of authorizations with scheduled services. Strong leadership, organizational skills, and local travel are required.

Qualifications

• High School Diploma or GED required.
• Sixty college credit hours required and/or two years of supervisory experience.
• Associate’s or Bachelor’s degree preferred.
• Experience with elderly or disabled populations preferred.
• Five years in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Bilingual fluency may be required based on location.
• Reliable transportation and ability to travel locally as needed.

Responsibilities

• Maintain client service records, plans of care, caregiver schedules, and documentation.
• Review and manage service authorizations and contract requirements.
• Support branch growth and operational planning.
• Ensure compliance with licensure, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers.

Skills

Supervisory experience

Leadership

Communication

Organizational skills

Education

High School Diploma or GED

60 college credits

Associate’s or Bachelor's degree preferred

Tools

EMR systems

Microsoft Office

Job description

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Worcester, MA. This full-time, on-site role runs 8:30 AM–5:00 PM, with a salary range of $22–$25 per hour. You will lead a team of caregivers, ensure service delivery, and maintain documentation and compliance.

You will influence branch growth, coordinate with payroll, and ensure alignment of authorizations with scheduled services. Strong leadership, organizational skills, and local travel are required.