Home Care Team Lead - Supervising Caregivers

Elara; Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Generous paid time off

Tuition reimbursement

Continuing education opportunities

Pet insurance

Job summary

Elara Caring in Worcester, MA is seeking a Care Team Supervisor to lead a team of caregivers in a full-time on-site role. You will manage client records, plans of care, and schedules, while ensuring service authorizations align with delivered care and regulatory standards.

The role emphasizes coaching, orientations, and collaboration with payroll, with strong emphasis on documentation, communication, and community representation.

Qualifications

• High School Diploma or GED required.
• 60 college credits and/or two years of supervisory experience required.
• Associate’s or Bachelor’s degree preferred.
• Experience with elderly or disabled populations preferred.
• Five years in fast-paced office or healthcare environment preferred.
• Medicare/Medicaid and home care knowledge preferred.
• Strong documentation skills and organizational abilities.

Responsibilities

• Maintain client service records, plans of care, caregiver schedules and documentation.
• Review and manage service authorizations and contract requirements.
• Support branch growth initiatives and operational planning.
• Ensure compliance with licensure, payer, contract and regulatory standards.
• Provide guidance, coaching and support to caregivers to promote performance.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor daily service delivery and caregiver coverage.
• Ensure authorizations align with scheduled services and review utilization reports.
• Communicate professionally with caregivers, clients, case managers and leadership.
• Represent Elara Caring positively within the community.

Skills

Supervisory experience

Leadership

Communication skills

Bilingual (Spanish, Mandarin/Cantonese

Multitasking

Organizational skills

Education

High School Diploma or GED

Sixty college credit hours

Associates or Bachelor's degree preferred

Job description

Elara Caring in Worcester, MA is seeking a Care Team Supervisor to lead a team of caregivers in a full-time on-site role. You will manage client records, plans of care, and schedules, while ensuring service authorizations align with delivered care and regulatory standards.

The role emphasizes coaching, orientations, and collaboration with payroll, with strong emphasis on documentation, communication, and community representation.