Care Team Supervisor — Lead, Schedule & Compliance

Elara Caring; West New York (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Collaborative work environment

Tuition reimbursement for full-time

Free continuing education

Career growth opportunities

Medical, dental, vision insurance

401(K) with employer match

Generous PTO and holidays

Pet insurance

Community involvement

Provider of home health services

Job summary

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in West New York, NJ. This full-time on-site role runs Monday through Friday, 8:30 a.m. to 5:00 p.m., with a salary range of $21–$23 per hour.

You will lead a team of caregivers, coordinate services, ensure compliance, and maintain documentation while supporting branch growth and patient care delivery. Benefits include education opportunities, insurance, and retirement plans.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's degree preferred.
• Five years of experience in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home operations preferred.
• Strong computer proficiency and documentation skills.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery.
• Support branch growth initiatives and operational planning efforts.
• Ensure ongoing compliance with all licensures, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers to promote performance and engagement.
• Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor daily service delivery to ensure adequate caregiver availability and coverage.
• Monitor systems to confirm authorizations align with scheduled services and review utilization reports.
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership.
• Represent Elara Caring in a professional and positive manner within the community.
• Perform additional duties and projects as assigned to support team and organizational success

Skills

Leadership

Coaching

Communication

Documentation

Computer proficiency

Bilingual fluency

Travel readiness

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Job description

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in West New York, NJ. This full-time on-site role runs Monday through Friday, 8:30 a.m. to 5:00 p.m., with a salary range of $21–$23 per hour.

You will lead a team of caregivers, coordinate services, ensure compliance, and maintain documentation while supporting branch growth and patient care delivery. Benefits include education opportunities, insurance, and retirement plans.