Growth & Impact Leader — Care Team Supervisor

Elara Caring; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Continuing education opportunities

401(k) with employer match

Paid time off

Pet insurance

Career growth opportunities

Comprehensive health insurance

Job summary

Elara Caring seeks a Care Team Supervisor to lead a team of caregivers delivering in-home services. The role focuses on scheduling, documentation, and ensuring high-quality patient care across local assignments.

You will oversee service delivery, maintain records, and collaborate with payroll and leadership to optimize operations and compliance. A proactive, organized leader is essential for success.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree preferred.
• Experience with elderly or disabled populations preferred.
• Five years in fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Strong leadership, coaching, and motivational skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Bilingual fluency may be required based on location.
• Reliable transportation and ability to travel locally.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery.
• Support branch growth initiatives and operational planning efforts.
• Ensure ongoing compliance with licensure, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers to promote performance and engagement.
• Ensure caregiver compliance with trainings and health assessments.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor caregiver availability and service coverage.
• Communicate professionally with caregivers, clients, and leadership.
• Represent Elara Caring positively within the community.
• Perform additional duties and projects as assigned.

Skills

Leadership

Coaching

Communication

Multitasking

Organization

Team motivation

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Medicare/Medicaid knowledge

Job description

Elara Caring seeks a Care Team Supervisor to lead a team of caregivers delivering in-home services. The role focuses on scheduling, documentation, and ensuring high-quality patient care across local assignments.

You will oversee service delivery, maintain records, and collaborate with payroll and leadership to optimize operations and compliance. A proactive, organized leader is essential for success.