Care Team Supervisor

Elara Caring; Worcester (MA); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Tuition reimbursement

Free continuing education

401(K) with employer match

Paid time off

Pet insurance

Résumé du poste

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Worcester, MA. This full-time, on-site role runs 8:30 AM–5:00 PM, with a salary range of $22–$25 per hour. You will lead a team of caregivers, ensure service delivery, and maintain documentation and compliance.

You will influence branch growth, coordinate with payroll, and ensure alignment of authorizations with scheduled services. Strong leadership, organizational skills, and local travel are required.

Qualifications

• High School Diploma or GED required.
• Sixty college credit hours required and/or two years of supervisory experience.
• Associate’s or Bachelor’s degree preferred.
• Experience with elderly or disabled populations preferred.
• Five years in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Bilingual fluency may be required based on location.
• Reliable transportation and ability to travel locally as needed.

Responsabilités

• Maintain client service records, plans of care, caregiver schedules, and documentation.
• Review and manage service authorizations and contract requirements.
• Support branch growth and operational planning.
• Ensure compliance with licensure, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers.

Connaissances

Supervisory experience

Leadership

Communication

Organizational skills

Formation

High School Diploma or GED

60 college credits

Associate’s or Bachelor's degree preferred

Outils

EMR systems

Microsoft Office

Description du poste

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description

Care Team Supervisor, Personal Care Services

Full-Time | On-site | 830AM-5PM

Location: Worcester, MA

Salary: $22-25

At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.

If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.

• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage service authorizations and contract-specific requirements
• Support branch growth initiatives and operational planning efforts
• Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers to promote performance and engagement
• Conduct caregiver orientations as required
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery to ensure adequate caregiver availability and coverage
• Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership
• Represent Elara Caring in a professional and positive manner within the community
• Perform additional duties and projects as assigned to support team and organizational success

What is Required?

• High School Diploma or GED required
• Sixty (60) college credit hours required an/or Two (2) years of supervisory experience required
• Associate’s or Bachelor’s degree preferred
• Experience working with elderly or disabled populations preferred
• Five (5) years of experience in a fast-paced office or healthcare environment preferred
• Working knowledge of Medicare/Medicaid and home care operations preferred
• Strong computer proficiency and documentation skills
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Strong leadership, coaching, and motivational skillsAbility to thrive in a fast-paced, high-volume environment
• Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
• Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

What We Offer

• A collaborative and supportive work environment
• A meaningful opportunity to positively impact lives every day
• Competitive compensation packages
• Tuition reimbursement for full-time employees
• Free continuing education opportunities for all team members
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match
• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance for your furry family members

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#ElaraGA

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.