Home Care Team Lead — Lead, Coach & Impact

Elara Caring; Missouri; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Tuition reimbursement for full-time

Free continuing education

401(K) with employer match

Generous paid time off

Pet insurance

Comprehensive medical, dental, and vis

Job summary

Elara Caring is seeking a Care Team Supervisor in Missouri to lead a team of caregivers delivering essential home-based care. You will coordinate homemaking, personal care, and home health aide services, maintain schedules and records, and ensure compliance with state and federal regulations.

You will report to the Care Team Manager or Branch Director and will play a key role in staffing, training, and performance coaching to promote high-quality patient care.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree preferred.
• Experience working with elderly or disabled populations preferred.
• Five (5) years of experience in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Knowledge of kidney-related diagnoses, including dialysis treatments and post-dialysis care needs is highly preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Strong leadership, coaching, and motivational skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Bilingual fluency may be required based on location.
• Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

Responsibilities

• Coordinate and schedule homemaking, personal care, and home health aide services in a timely manner, including coverage for planned and unplanned absences
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage contract-specific documentation and ensure all required authorizations align with scheduled services
• Educate clients on services, policies, and Federal/State regulations to ensure understanding and compliance
• Support branch growth initiatives and operational planning efforts
• Review reports and monitor systems to ensure accuracy in billing, payroll, utilization, and service delivery
• Process and manage employee timesheets and collaborate with payroll and timekeeping teams as needed
• Ensure ongoing compliance with all State, Federal, licensure, contract, and regulatory requirements
• Provide guidance, coaching, support, and performance counseling to caregivers to promote engagement and quality care
• Ensure caregiver compliance with required trainings, certifications, medical requirements, health assessments, and in-services
• Conduct caregiver orientations and maintain complete caregiver and client documentation records
• Monitor daily client service delivery requirements to ensure adequate caregiver availability and shift coverage
• Review open shifts, utilization reports, and staffing needs daily to maintain continuity of care
• Submit employee incident, allegation, and workers’ compensation information to HR in a timely manner
• Communicate professionally and effectively with caregivers, clients, case managers, supervisors, and leadership teams
• Represent Elara Caring in a professional and positive manner within the community and through participation in local organizations and initiatives
• Remain flexible and available to support direct care services as needed
• May oversee and provide guidance to Chinese-speaking supervisors to ensure alignment with branch and organizational objectives
• Support Elara Caring’s mission, values, and commitment to delivering exceptional patient-centered care every day
• Perform additional duties and projects as assigned to support team and organizational success

Skills

Leadership

Coaching

Time management

Documentation skills

Communication skills

Bilingual ability

Computer proficiency

Education

Associate’s or Bachelor’s degree preferred

Job description

Elara Caring is seeking a Care Team Supervisor in Missouri to lead a team of caregivers delivering essential home-based care. You will coordinate homemaking, personal care, and home health aide services, maintain schedules and records, and ensure compliance with state and federal regulations.

You will report to the Care Team Manager or Branch Director and will play a key role in staffing, training, and performance coaching to promote high-quality patient care.