Home Care Team Lead — Patient-Centered Supervisor

Elara Caring; Iowa (LA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Elara Caring is seeking a Care Team Supervisor in Chariton, IA to lead a team of caregivers, coordinate services, and ensure compliant, high-quality home care delivery. The role emphasizes leadership, coaching, and strong documentation practices to support branch operations.

The position requires a HS diploma or GED, preferred degrees, and 5 years in a fast-paced office or healthcare setting, with Medicare/Medicaid know-how and possible bilingual requirements depending on location.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor’s degree preferred.
• Five (5) years of experience in a fast-paced office or healthcare environment preferred.
• Working knowledge of Medicare/Medicaid and home care operations preferred.
• Knowledge of kidney-related diagnoses, including dialysis treatments and post-dialysis care needs is highly preferred.
• Strong computer proficiency and documentation skills.
• Professional verbal and written communication skills.
• Bilingual fluency may be required based on location.

Responsibilities

• Coordinate and schedule homemaking, personal care, and home health aide services in a timely manner, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage contract-specific documentation and ensure all required authorizations align with scheduled services.
• Educate clients on services, policies, and Federal/State regulations to ensure understanding and compliance.
• Support branch growth initiatives and operational planning efforts.
• Review reports and monitor systems to ensure accuracy in billing, payroll, utilization, and service delivery.
• Process and manage employee timesheets and collaborate with payroll and timekeeping teams as needed.
• Ensure ongoing compliance with all State, Federal, licensure, contract, and regulatory requirements.
• Provide guidance, coaching, support, and performance counseling to caregivers to promote engagement and quality care.
• Ensure caregiver compliance with required trainings, certifications, medical requirements, health assessments, and in-services.
• Conduct caregiver orientations and maintain complete caregiver and client documentation records.
• Monitor daily client service delivery requirements to ensure adequate caregiver availability and shift coverage.
• Review open shifts, utilization reports, and staffing needs daily to maintain continuity of care.
• Submit employee incident, allegation, and workers’ compensation information to HR in a timely manner.
• Communicate professionally and effectively with caregivers, clients, case managers, supervisors, and leadership teams.
• Represent Elara Caring in a professional and positive manner within the community and through participation in local organizations and initiatives.

Skills

Leadership

Coaching

Communication skills

Multitasking

Documentation

Education

High School Diploma or GED

Associate’s or Bachelor’s degree

Job description

Elara Caring is seeking a Care Team Supervisor in Chariton, IA to lead a team of caregivers, coordinate services, and ensure compliant, high-quality home care delivery. The role emphasizes leadership, coaching, and strong documentation practices to support branch operations.

The position requires a HS diploma or GED, preferred degrees, and 5 years in a fast-paced office or healthcare setting, with Medicare/Medicaid know-how and possible bilingual requirements depending on location.