Home Care Supervisor: Impactful Client Care Leader

Help at Home; Fairfield (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off and holidays

Employee assistance programs and welln

Flexible options to support a balanced

Weekly pay

Job summary

Help at Home seeks a Care Supervisor to lead care teams and ensure safe, high-quality home care services. The role focuses on supervising aides, coordinating plans of care, and maintaining strong client relationships across the Illinois service area.

You will oversee documentation, training, and performance, while ensuring HIPAA compliance and adherence to local regulations. This position emphasizes teamwork, reliability, and compassionate patient care.

Qualifications

• Excellent organizational skills; ability to multitask and manage multiple responsibilities.
• Able to supervise staff and provide necessary feedback to improve services.
• Strong problem-solving skills; ability to deal with conflict professionally.
• Ability to multitask and manage multiple responsibilities.
• Demonstrate compassion, responsibility, and cheerful attitude.

Responsibilities

• May maintain client and employee files and related paperwork.
• Maintain confidentiality of patient/client information per HIPAA guidelines.
• May provide direct training.
• Assign homecare aides based on client needs and Plan of Care.
• Monitor performance of homecare aides to ensure quality service.
• Communicate schedules and changes with clients, aides, referral sources, and managers.
• Conduct in-home visits with a client per month to maintain connections.
• Prepare and submit routine departmental reports.
• Document client condition and overall service.
• Handle client complaints and report significant issues for resolution.
• Provide education and coaching on Plan of Care changes.
• Maintain positive working relationships with clients, aides, and staff.
• Ensure compliance with laws and company policies.

Skills

Organizational skills

Staff supervision

Problem solving

Multitasking

Compassionate demeanor

Education

High school diploma or equivalent

Basic computer literacy

PPD or Chest X-ray (as applicable)

Medicaid/Home healthcare experience preferred

Job description

Help at Home seeks a Care Supervisor to lead care teams and ensure safe, high-quality home care services. The role focuses on supervising aides, coordinating plans of care, and maintaining strong client relationships across the Illinois service area.

You will oversee documentation, training, and performance, while ensuring HIPAA compliance and adherence to local regulations. This position emphasizes teamwork, reliability, and compassionate patient care.