Home Care Supervisor: Client-Focused Care Coordinator

European Service at Home, Inc; Palatine (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental

Vision

Life Insurance

PTO and Sick time

Paid Holidays

Bereavement pay

Job summary

European Service at Home, Inc. in Palatine is seeking a Home Care Aide Supervisor to provide compassionate client service and oversee Home Care Aides in the local office. This role focuses on responsive care management and supervision to ensure high-quality in-home services.

The supervisor will foster trusted relationships with senior clients, coordinate care, and maintain accurate records, supporting an efficient, client-focused program in a team environment.

Qualifications

• Excellent communication in English
• Additional language is a plus
• High School diploma

Responsibilities

• Work in a team environment to assure the office workload and goals
• Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
• Serve as a resource for technical questions, applications, and problem-solving
• Evaluate, plan, coordinate, and manage Homecare Aides to ensure the client's and the company's best interests
• Maintain a good standing relationship with the Community Care Unit
• Ensure that client and employee records are complete and current

Skills

Excellent reading and writing skills

Thoughtful people skills

Organizational and multitasking under紧

Basic computer and office experience

Ability to effectively delegate

Education

High School diploma

Job description

European Service at Home, Inc. in Palatine is seeking a Home Care Aide Supervisor to provide compassionate client service and oversee Home Care Aides in the local office. This role focuses on responsive care management and supervision to ensure high-quality in-home services.

The supervisor will foster trusted relationships with senior clients, coordinate care, and maintain accurate records, supporting an efficient, client-focused program in a team environment.