Home Care Staffing & Scheduling Coordinator

AccentCare, Inc.; Idalou (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Professional development

401(k) with match

FSA/HSA

Job summary

AccentCare, Inc. in Lubbock, TX is seeking a Staffing Coordinator to coordinate and schedule home care services, matching caregivers to client needs and handling scheduling inquiries.

This full-time, office-based position reports to the local team and supports EMR scheduling and EVV processes. The role requires a high school diploma or equivalent and at least one year of home care, HR, or supervisory experience, with scheduling experience preferred.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year home care experience, human resources, community service and/or supervisory experience
• Scheduling experience in the staffing industry preferred

Responsibilities

• Coordinate and schedule home care services to ensure all client cases are staffed appropriately.
• Receive and process service requests, gathering necessary information and matching caregivers to client needs and availability.
• Manage schedule changes, cancellations, and caregiver reassignments as needed.
• Confirm schedules with both clients and caregivers, ensuring clear communication and coverage of assigned visits.
• Maintain accurate client and caregiver schedules within the electronic medical records (EMR) system.
• Verify completed visits and address scheduling discrepancies to ensure continuity of care.
• Update caregiver availability and client information on an ongoing basis.
• Support authorization and documentation processes as required.
• Serve as a primary point of contact for inbound calls, visitors, and general inquiries, directing requests to the appropriate team members.
• Assist with Electronic Visit Verification (EVV) monitoring and follow-up as needed.
• Participate in special projects and perform additional administrative duties to support office operations.

Skills

Scheduling experience

Home care experience

HR experience

Education

High School Diploma or Equivalent

Job description

AccentCare, Inc. in Lubbock, TX is seeking a Staffing Coordinator to coordinate and schedule home care services, matching caregivers to client needs and handling scheduling inquiries.

This full-time, office-based position reports to the local team and supports EMR scheduling and EVV processes. The role requires a high school diploma or equivalent and at least one year of home care, HR, or supervisory experience, with scheduling experience preferred.