Client Care Scheduler & Coordinator

AccentCare, Inc.; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending accounts

Job summary

AccentCare, Inc. is hiring a Scheduler/Client Service Coordinator for the South Houston Office. This full-time role is not remote and operates Monday to Friday, 8:00am–5:00pm, with a pay rate of $15.00 per hour.

The position involves EVV/payroll support, scheduling, and coordination with Care Partner teams to ensure client satisfaction. Qualifications include a High School diploma or GED; Associate degree preferred; staffing experience preferred; and prior home health care experience is highly

Qualifications

• High School diploma or GED is required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• As a Client Service Coordinator, you will: Functions as primary support for daily EVV and payroll functions
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met
• Researches and resolves payroll and billing questions under direction from the Client Service Manager
• Functions as liaison for Field Supervisors in communication with payer Case Management teams
• Supports recruiting and onboarding needs of team
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees

Education

High School diploma or GED

Associate degree

Tools

Staffing experience

Home health care experience

Job description

AccentCare, Inc. is hiring a Scheduler/Client Service Coordinator for the South Houston Office. This full-time role is not remote and operates Monday to Friday, 8:00am–5:00pm, with a pay rate of $15.00 per hour.

The position involves EVV/payroll support, scheduling, and coordination with Care Partner teams to ensure client satisfaction. Qualifications include a High School diploma or GED; Associate degree preferred; staffing experience preferred; and prior home health care experience is highly