Staffing Coordinator

AccentCare, Inc.; Idalou (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Professional development

401(k) with match

FSA/HSA

Job summary

AccentCare, Inc. in Lubbock, TX is seeking a Staffing Coordinator to coordinate and schedule home care services, matching caregivers to client needs and handling scheduling inquiries.

This full-time, office-based position reports to the local team and supports EMR scheduling and EVV processes. The role requires a high school diploma or equivalent and at least one year of home care, HR, or supervisory experience, with scheduling experience preferred.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year home care experience, human resources, community service and/or supervisory experience
• Scheduling experience in the staffing industry preferred

Responsibilities

• Coordinate and schedule home care services to ensure all client cases are staffed appropriately.
• Receive and process service requests, gathering necessary information and matching caregivers to client needs and availability.
• Manage schedule changes, cancellations, and caregiver reassignments as needed.
• Confirm schedules with both clients and caregivers, ensuring clear communication and coverage of assigned visits.
• Maintain accurate client and caregiver schedules within the electronic medical records (EMR) system.
• Verify completed visits and address scheduling discrepancies to ensure continuity of care.
• Update caregiver availability and client information on an ongoing basis.
• Support authorization and documentation processes as required.
• Serve as a primary point of contact for inbound calls, visitors, and general inquiries, directing requests to the appropriate team members.
• Assist with Electronic Visit Verification (EVV) monitoring and follow-up as needed.
• Participate in special projects and perform additional administrative duties to support office operations.

Skills

Scheduling experience

Home care experience

HR experience

Education

High School Diploma or Equivalent

Job description

Overview

Staffing Coordinator/ Personal Care Services

Office Location: Lubbock

Position: Staffing Coordinator

Job ID: 2026-95849

Position Type: Full-Time; Office-based position

Salary: $16.00 - $18.00 /hourly

Schedule: Monday - Friday; 8:00am - 5:00pm

Offers based on years of experience

Reimagine Your Career in Personal Care Services: Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

What You Need to Know

Be the Best Staffing Coordinator You Can Be:

If you meet these qualifications, we would love to meet you:

• High School Diploma or Equivalent required.
• Minimum one year home care experience, human resources, community service and/or supervisory experience
• Scheduling experience in the staffing industry preferred

Staffing Coordinator Responsibilities:

• • Coordinate and schedule home care services to ensure all client cases are staffed appropriately.
  • Receive and process service requests, gathering necessary information and matching caregivers to client needs and availability.
  • Manage schedule changes, cancellations, and caregiver reassignments as needed.
  • Confirm schedules with both clients and caregivers, ensuring clear communication and coverage of assigned visits.
  • Maintain accurate client and caregiver schedules within the electronic medical records (EMR) system.
  • Verify completed visits and address scheduling discrepancies to ensure continuity of care.
  • Update caregiver availability and client information on an ongoing basis.
  • Support authorization and documentation processes as required.
  • Serve as a primary point of contact for inbound calls, visitors, and general inquiries, directing requests to the appropriate team members.
  • Assist with Electronic Visit Verification (EVV) monitoring and follow-up as needed.
  • Participate in special projects and perform additional administrative duties to support office operations.

Our Investment in You:

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.