Homecare Staffing Coordinator: Scheduling & Care Support

Castle Rock Home Care Inc

New York (NY)

On-site

USD 42,000 - 64,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Paid time off

Professional Development Assistance

Job summary

Castle Rock Home Care Inc is seeking a Staffing Coordinator (Homecare) to ensure patients receive timely, consistent care by coordinating with our home health aides and scheduling visits. You will verify EVV and provide exceptional customer support to patients, aides, and insurers.

The ideal candidate is organized, detail-oriented, and comfortable in a customer-facing role, with 40 hours per week and a full-time schedule.

Qualifications

High school diploma or equivalent is required.
1+ years of experience as a Staffing Coordinator (Homecare).
Proficiency with HHA Exchange & Medflyt software and basic computer apps.
Strong verbal and written communication skills.
Ability to multitask effectively in a fast-paced setting.
Excellent problem-solving and quick decision-making abilities.

Responsibilities

Schedule and manage case coverage for home health aides.
Use Medflyt to monitor missed visits and EVV verification.
Maintain accurate patient records and notes in the system.
Respond to inquiries from patients, aides, and insurers with exceptional support.
Assist patients in navigating care needs and communicate with insurers.
Collaborate to cover staffing gaps and meet daily goals.