Office-Based Home Care Staffing Coordinator

AccentCare, Inc.; Lubbock (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Job summary

AccentCare, Inc. is seeking a Staffing Coordinator in Lubbock, TX to schedule and coordinate home care services for client cases. This full-time, office-based role operates Monday through Friday from 8:00am to 5:00pm, with salary between $16.00 and $18.00 per hour and offers based on experience.

You will manage caregiver assignments, verify visits, update EMR records, and serve as a primary contact for clients and staff, contributing to reliable, compassionate care delivery.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year home care experience, human resources, community service and/or supervisory experience
• Scheduling experience in the staffing industry preferred

Responsibilities

• Coordinate and schedule home care services to ensure all client cases are staffed appropriately.
• Receive and process service requests, gathering necessary information and matching caregivers to client needs and availability.
• Manage schedule changes, cancellations, and caregiver reassignments as needed.
• Confirm schedules with both clients and caregivers, ensuring clear communication and coverage of assigned visits.
• Maintain accurate client and caregiver schedules within the EMR system.
• Verify completed visits and address scheduling discrepancies to ensure continuity of care.
• Update caregiver availability and client information on an ongoing basis.
• Assist with authorization and documentation processes as required.
• Serve as a primary point of contact for inbound calls, visitors, and general inquiries.
• Assist with EVV monitoring and follow-up as needed.
• Participate in special projects and perform additional administrative duties to support office operations.

Skills

Scheduling experience

Home care experience

Communication skills

Education

High School Diploma or Equivalent

Job description

AccentCare, Inc. is seeking a Staffing Coordinator in Lubbock, TX to schedule and coordinate home care services for client cases. This full-time, office-based role operates Monday through Friday from 8:00am to 5:00pm, with salary between $16.00 and $18.00 per hour and offers based on experience.

You will manage caregiver assignments, verify visits, update EMR records, and serve as a primary contact for clients and staff, contributing to reliable, compassionate care delivery.