Home Care Scheduler — Coordinate Care & Staffing

Senior Helpers – Milford & Providence; Providence (RI); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Senior Helpers - Milford, MA & Providence, RI is seeking a dedicated Home Care Scheduler to organize caregiver schedules across MA and RI. You will match caregivers to clients, oversee staffing needs, and ensure reliable, consistent care with clear communication to families and staff.

The role emphasizes organization, teamwork, and a compassionate approach to client service in a fast-paced home care environment.

Qualificações

• Previous scheduling, staffing, or administrative experience preferred.
• Home care, healthcare, or caregiving industry experience strongly preferred.
• Excellent organizational, communication, and problem-solving skills.
• Ability to multitask and manage changing priorities in a fast-paced environment.
• Strong computer skills and attention to detail.
• Ability to work collaboratively with a team while managing responsibilities independently.
• Reliable, professional, and compassionate approach to client service.

Responsabilidades

• Coordinate daily caregiver schedules for clients in Massachusetts and Rhode Island.
• Match caregivers with clients based on care needs, availability, skills, and location.
• Schedule new client cases and coordinate caregiver start dates.
• Communicate schedule changes, call-outs, and coverage needs to caregivers and office staff.
• Find replacement caregivers when shifts need coverage.
• Monitor caregiver attendance and follow up on missed shifts or scheduling issues.
• Maintain accurate client schedules and caregiver records in the scheduling system.
• Communicate professionally with clients, families, caregivers, and office team members.
• Assist with staffing needs, schedule updates, and other administrative duties as needed.
• Help ensure continuity of care and client satisfaction.

Conhecimentos

Scheduling experience

Healthcare experience

Organizational skills

Communication skills

Multitasking

Computer skills

Team collaboration

Client service

Descrição da oferta de emprego

Senior Helpers - Milford, MA & Providence, RI is seeking a dedicated Home Care Scheduler to organize caregiver schedules across MA and RI. You will match caregivers to clients, oversee staffing needs, and ensure reliable, consistent care with clear communication to families and staff.

The role emphasizes organization, teamwork, and a compassionate approach to client service in a fast-paced home care environment.