Home Care Scheduler

CONFIDENT CARE LLC; Minnesota; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Job summary

CONFIDENT CARE LLC is seeking a Home Care Scheduler to join our team. You will collect, manage, and report on scheduling information to ensure consistent patient care by coordinating medical and health services.

The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Responsibilities include coordinating staffing, assigning clients to clinicians, using cloud-based scheduling software, and maintaining on-call lists for last-minute coverage.

Qualifications

• Must have high school diploma or GED.
• Experience as a Home Care Scheduler or similar is preferred.
• Strong organizational and multitasking abilities.
• Excellent customer service and interpersonal skills.

Responsibilities

• Coordinate internal and external staffing needs.
• Assign clients to clinicians.
• Use cloud-based scheduling software.
• Maintain on-call and backup staff lists for last-minute coverage.
• Communicate schedule changes to caregivers, managers and clients.
• Assist in hiring, training and managing new staff.

Skills

Empathy

Highly organized

Customer service

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Job Description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

• Coordinate internal and external staffing needs
• Assign clients to the appropriate clinicians
• Use cloud-based scheduling software
• Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
• Communicate with caregivers regarding any updates or changes to their schedule
• Communicate with managers and clients to inform them of any schedule or staffing changes
• Assist in the hiring, training, and management of new staff

Qualifications

• High school diploma or GED
• Previous experience as a Home Care Scheduler or in a similar position is preferred
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Ability to multitask and prioritize projects
• Excellent customer service and interpersonal skills