Home Care Rep

European Service at Home, Inc; Joliet (IL); Sur place; USD 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, and Life

Vacation & Paid Time Off

Paid Holidays

Bereavement Leave

Diversity Program

Résumé du poste

European Service at Home (ESAH) seeks a Home Care Service Representative to coordinate client appointments, travel to in-home visits, and monitor care quality. The role involves direct supervision of caregivers and ensuring care plans meet client needs.

Responsibilities include assisting with schedules, and providing hands-on training when needed, while maintaining a courteous, professional relationship with staff and clients.

Qualifications

• Excellent communication skills in English.
• Bilingual is a plus but not mandatory.
• Must have a vehicle.
• A high school diploma or GED.
• Willingness to substitute caregiver.
• Basic computer skills.
• Some office experience.

Responsabilités

• Serves as a resource for technical questions, applications, and problem-solving.
• Insures client and employee safety, assesses possible risks, and works on their prevention.
• Makes home visits, as necessary, to provide hands-on training and assistance.
• Personally substitutes for HCA, if necessary.
• Maintains a professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees.
• Works in a team to assure accomplishment of the company's goals.

Connaissances

Communication skills

Bilingual (plus)

Vehicle required

Delegation

Basic computer skills

Office experience

High school diploma

Formation

High School Diploma or GED

Outils

Basic computer skills

Description du poste

European Service at Home (ESAH) is a well-established, large-sized family services company. We provide hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.

Bilingual is a plus
Start rate: $23 (BOE)

BENEFITS:

• Working in a friendly team environment with a collectiveDiversity Program
• Job Training
• Medical, Dental, Vision, and Life Insurance
• Vacation & Paid Time Off
• Paid Holidays
• Bereavement Leave

Job duties:

• Serves as a resource for technical questions, applications, and problem-solving
• Insures client and employee safety, assesses possible risks, andworks on their prevention
• Makes home visits, as necessary, to provide hands-on training and assistance
• Personally substitutes for HCA, if necessary
• Maintains a professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees
• Works in a team to assure accomplishment of the company's goals

Qualifications:

• Excellent communication skills in English
• Bilingual is a plus but not mandatory
• Must have a vehicle
• Ability to Delegate
• A high school diploma or general education diploma
• Willingness to substitute caregiver
• Basic computer skills
• Some office experience